Terms & Condition

Client agrees that there will be absolutely no smoking in our vehicles, Alcohol is not allowed in our vehicles, Client also assures that no illegal drugs are brought into our vehicles.

If you are expecting a delay (i.e. lost luggage or delay) you must let the dispatch know. It may cost extra for extra wait.

Rates quoted prior to service rendered are only an initial estimate of the cost of services reserved. Wait time and/or additional services may change the final price.

Please note that Fly Limousine Services and its Affiliates assume no liability for any lost or misplaced personal property or any other item left in the vehicle. Fly Limousine Services reserves the right to charge a delivery fee for returning lost items if found.

We accept all major credit cards, and also provide monthly billing to our corporate accounts. by phone, PayPal and online options are also available.

Fly Limousine Services reserves the right to terminate any reservation at any time in the best interest of the Fly Limousine Services Company, customer safety, driver safety, vehicle safety, and federal/provincial/local laws. In case of misconduct by your party, chauffeur has the right to terminate this agreement without refunds. Client holds limousine service harmless and not liable for any personal or material damages arising from the conduct of his/her party.

If you want to Change the time or cancel the reservation please let us know by e-mail OR Phone 12 hours before the booking time. We will call OR e-mail you a day before to re-confirm your reservation, So please answer the phone or reply by email , otherwise it may cause the cancellation of your reservation without any further notice.

Vehicle Damage/Cleaning: The Party paying for the Reservation is responsible for all damages and/or cleaning charges incurred by the renter and/or Party of the Renter, including but not limited to: Vomit/Sickness ($50 Cleaning Fee), Alcohol Spillage ($100, Cleaning Fee), Burns, Upholstery Tears (minimum of $500 Replacement/Repair).

All credit cards will be preauthorized/validated prior to the booking confirmation. Credit card authorization form is required, which can be found on our website.

Fly Limousine Services cannot be held responsible for mechanical problems, heavy traffic, inclement weather, or other uncontrollable circumstances resulting in the inability to start a job as scheduled or complete a Job. In the event that the requested vehicle cannot be provided, Fly Limousine may provide a similar vehicle.

Please note that child seats are provided by Fly Limousine so you don’t have to haul around extra luggage. Following Terms and Conditions apply for the order of child car seats:

Child seats may not be installed depending on the driver’s knowledge of installation Driver should not be forced to install it. We take absolutely no responsibility of any mishap that may arise due to installation of the child seat. It is passenger’s responsibility to make sure child seats are installed properly. All of our car seats comply with Canadian Standards.

We make every effort to make things easier for you. We will try and have the car seats installed, but if they are not installed, please don’t force us to do so.

We allow pets in our vehicles , Guided Dogs and small pets in their kennels .

Please be advised that the client acknowledges and expressly agrees to the given policies, terms and conditions and further expressly authorizes Fly Limousine Services to charge client’s credit card (if on file) in full for all charges relating to the reservation with Fly Limousine Services. The client’s credit card will also be charged in full in case of a no show. Service is deemed rendered, whether the client enters the vehicle or not, When the cancellation period cut-off time is reached. Fly Limousine Services reserves the right to modify the company policy at anytime and without prior notification. Please contact Fly Limousine Services customer service if you have any concerns about our policy.